The Buyer accepts the Seller’s directorate as the sole arbiter of the suitability of Thermoguard products for any purpose or project. The seller undertakes to provide technical information, specifications and advice in good faith. However, the seller (having no control over or direct knowledge of individual project’s application, site conditions, surfaces and materials to be coated) does not accept responsibility for performance on individual projects beyond the issue in good faith of a “Certificate of Supply”.
Thermoguard’s directorate is the sole body authorised to issue “Certificates of Supply” or other guarantees relating to Thermoguard products. “Certificates of Supply” are issued in accordance with Thermoguard’s directorate’s knowledge, understanding and interpretation of the Fire Test Reports held by the Thermoguard group of companies.
A Buyer should only request a Thermoguard Certificate after application of the goods supplied. In requesting the issue of a Thermoguard Certificate , the Buyer agrees to absolve and indemnify Thermoguard from any claim relating to the products used.
A Certificate of Supply will not be unreasonably withheld after the user has confirmed application in accordance with Thermoguard instructions and payment for the goods has been received.